Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies nega
Responsibilities: :Provides direct supervision to a team of Workforce Management team members owning Contact Center Forecasting, Headcount planning, scheduling, reporting and real time monitoring. :Sets and communicates
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.
Tableau Developer Responsibilities Recognize business requirements and devise a solution to meet data requirements Migrate dashboards to Tableau: For SBS OE, migrating all Revenue and Program performance dashboards as we
Requirements : - Min 1:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and trouble
Requirements : - Min 2:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and trouble
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English and possess
Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with international calling experience : Good comprehension and writing skills : Must poss
Min 1:2years of relevant experience in a technical support role. - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and troubleshooting issues related to System Configuration, Sof
Need a highly skilled Flutter Developer to collaborate with a team of developers and stakeholders to develop and maintain applications that will be launched on multiple platforms such as android or iOS.The candidate will
Job Role: As a PHP developer, you will be responsible for both backend and frontend development on PHP frameworks like Laravel, Codeigniter CMS like Wordpress/Magento, etc with the added knowledge of theming and plugins/
Greeting From HolyFaith Corporate Solution Pvt Ltd. We are looking urgent basis in MedicalRepresentative for Noida location. Job Description of Medical Representative Business Develop ( Local and State ). Client follow u
A large, diversified business group in Noida urgently needs Graphic Designers.Key Responsibilities Study design briefs and determine requirements for various verticals of Ramagya Group. Conceptualize visuals based on req
A large and diversified group in Noida urgently needs a Digital Marketing Head whose major KRA s would be:Analyze brand positioning and consumer insightsShape and communicate our vision and missionTranslate brand element
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now. We a
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