Helpdesk associate

  • Bangalore
  • TipTopJob.com

Job description:

Job description: typedisc: : Provide L1 technical guidance in activities associated with identification, prioritization and resolution of reported problems through Phone, Email and Chat. : Typically, the associate level participates in a supportive role by acting as a liaison between customers and departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office and COTS applications etc.
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