Cte consultant sap concur

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now TC / STS (Technical Consultant / Shared Technical Services) A Technical Consultants who assist customer and SAP Concur project teams in implementing Concur travel and expense management SaaS applications. Organizationally, STS is part of the global services group within SAP Concur. The technical Consultant s role is to install, configure, integrate and test SAP Concur software for client implementations. Responsible for the technical configuration of customer specific environments, including all integration, interfaces and technical settings. Working in tandem and collaborating with the SAP Concur project managers, solution consultants and sales. The technical consultant completes the project milestones, builds the environments, provides client knowledge transfer, assists in integration work and transition the client to their production environment. This position will be based out of Concur s Bangalore office and requires working hours and days (0600pm0300am IST) aligned to support North American clients that are based on the Standard/ProfessionalPlatform What you will do: Provide technical expertise on integration, feeds, loads and extracts Handle the setup and scheduling of all interfaces and system jobs Provide technical expertise on SSO (single sign on) Working directly on SAP Concur s database Be a technical resource on a project and Helping with system performance related issues Spin:up : to prepare the new system for configuration FTP/PGP setup with client : secure data exchange method for automated integration Setting up jobs within the system (imports/extracts/Credit cards...) Testing and advising on imports : Employee, list and other imports troubleshooting Testing and advising on the use of SAE file : how to get the right data in to client s financial system Security adjustments : whitelisting of concur on client s side for best possible experience Purge : moving system into production ready status, getting rid of all test data within the system Direct R/W access to Expense DB : troubleshooting, updating, changing data, clearing hierarchies etc In order to accomplish this, you will need to: - Maintain all environments throughout the lifecycle of an implementation (Configuration, Test, Production) - Ability to lead client training and knowledge transfer sessions - Configure all interfaces ERP, Employee, Credit Card, EFT - Perform general issue troubleshooting and resolution, including escalations to Development - Communicate best practice recommendations based on prior experiences, and effectively troubleshoot and solve client issues caused by unique client circumstances or software/hardware issues - Support client s testing cycles : research complex customer problems, issues, and circumstances and provide recommendation, alternatives and risk assessments to project manager Responsible for the migration of configurations between test and production environments - Liaison with client team members and Concur internal resources to ensure understanding and clear communications - Ensure completion of deliverables, manage schedules, meet milestones, and ensure creative/technical success - Develop and maintain technical product knowledge - Provide contributions to Concur project methodology and document library, which includes development of new documents/processes as well as updati