Lcs consultant

Requisition Number: 96567 About: Insight is a Fortune 500:ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. The EMEA Services Delivery function is responsible for delivering professional and managed services to our clients across a full range of technology and software offerings, delivering a scaled, consistent client experience and methodology through four centres of excellence (COE). The Service Design and Delivery team take the lead on designing client solutions in partnership with our clients before planning and executing the end:to:end engagement. The Engineering team provide innovative migration and implementation activities both automated and scripted, to achieve maximum efficiency, consistency, and performance. The Customer Operations team provide high:quality customer support across the region from multiple delivery centres. The Licence Consulting team provide expertise in optimisation and compliance services to clients on:premise or in the cloud, maintaining cost efficiency and savings. Complementing our COE s are the Service Delivery Management team. Located in every country, they manage the client experience to ensure a truly client:centric approach across EMEA. The LCS Consultant resides within the License Consulting Services area of EMEA Services function. The LCS Consultant is responsible for providing consultancy support to Insight s clients, acting as a key resource for LCS managed services across the software lifecycle to deliver a wide variety of licensing solutions. PURPOSE OF ROLE : - Provide technical implementation, configuration, and tool analysis services to clients for Software Asset Management (SAM), compliance and optimisation solutions. - Adopt a proactive approach to engaging with local account teams to build an understanding of the client requirements and help drive the delivery of solutions. - Analyse and process client data to perform licensing reconciliation services, data quality assessments, and review of licensing agreements and usage rights. - Utilise knowledge of software licensing to support Insight s EMEA wide licensing desk, internal teammate queries and any client questions regarding licensing. - Support internal Sales teammates to ensure the efficient delivery of LCS to clients. - Acts as a technical pre:sales advisor to account managers and sales associates. Primary Skills:(Must have) : Proven track record of delivering SAP License Optimization projects : User Analysis, Contract Optimization, Indirect Access Analysis, etc. : Knowledge of SAP Audit procedures, SAP LAW, USMM, SAP for Me, LMBI, Digital Access and HANA reports. : Experience with ECC:: S/4 HANA license conversions : On Premise or Cloud (RISE) Secondary Skills: : Knowledge of key optimization tools like Snow, Flexera, Voquz, Aspera, ServiceNow : Preferable a consulting background and experience of leading licensing projects from inception to completion KEY DUTIES AND RESPONSIBILITIES This list is not exhaustive, you will be required to take on additional responsibilities as reasonably requested by your manager. Key Results Indicators Measure of success Growth of LCS Achievement of GP and revenue growth in line with agreed LCS growth targets Achieving and exceeding performance targets 100 delivery against LCS f inancial plans, agreed asks are delivered on time, within budget, and without error Client Satisfaction and loyalty Achieve client satisfaction at or beyond target rate through client survey QUALIFICATIONS, SKILLS, KNOWLEDGE AND EXPERIENCE Essential Desirable Strong communication skills with the ability to interact effectively with teammates Knowledge of licensing models for one or more software publishers IT and Licensing knowledge for at l