Senior merchant manager merchnat

B.Tech(Textile)/ NIFT/ PEARL ACADEMY WITH 5:8 YEARS EXPERIENCE, 50K SALARY I.POSITION SUMMARY (CONTEXT AND PRIMARY FUNCTION) Responsible for servicing the existing client business for the assigned divisions; co:ordinating with the vendors and the cross functional teams to ensure delivery within committed parameters . II.PRINCIPAL DUTIES AND RESPONSIBILITIES Customer: Understand the business and other technical requirements of the client and ensure that their expectation on cost/delivery /quality of the product are being met/ exceeded. Communicate with clients in a timely and effective manner to update them on progress of the product at each stage and resolve issues if any. Work on the cost as well as time and action plan in order to meet the cost target and the deliveries as required by client. People: Escalate people issues in the team appropriately Participate in all people related activities Share knowledge and support colleagues. Interact with team to evaluate influence and provide options where necessary. Financial: Grow the existing lines of business by ensuring the best quality, cost and timelines for the client Provide inputs to optimize product costs within required budgets Update Finance team on status of projections on a regular basis. Operations: Understand the client requirements for the given product along with the Tech team and vendors and ensure that issues if any are highlighted and communicated to the client; suggest alternatives and obtain client approvals where necessary. Create the Cost sheet and TNA based on the client requirements keeping in mind the factors affecting the same; offer alternatives to optimize product cost. Liaise with vendors to ensure production capacity offering/ utilization. Co:ordinate with the client and vendors regarding all issues pertaining to the product from sample to shipment to ensure delivery within agreed cost, quality and timelines. Evaluate real time issues and incorporate corrective action plans to avoid deviations. Co:ordinate with the Product Development, Tech and QA, Production and Logistics teams as and when required to identify and resolve any issues and ensure smooth functioning. Review status reports from the production team to measure the health of the project. Contribute and participate in project and quality reviews. Contribute to best practices and focus on adding value to the client / organisation.