Lead software engineer

Job Summary: The CRM/Salesforce Architect, will be responsible for designing, developing, and maintaining our Customer Relationship Management (CRM) systems. The role requires a deep understanding of CRM architecture, software engineering principles, and the ability to lead technical teams in delivering high:quality solutions that meet business requirements. Key Responsibilities: Architecture Design stylemargin:bottom:16.0px;margin:top:16.0px: : Design and develop scalable, robust, and secure CRM architecture. : Ensure the architecture aligns with business goals and technology standards. : Evaluate current CRM tooling and evaluate necessary changes Development and Integration: stylemargin:bottom:16.0px;margin:top:16.0px: : Develop custom CRM solutions and integrate with other systems as required. : Oversee the implementation of new features and functionalities. : Collaborate with cross:functional teams such as Sales, CARE, and Product, to ensure seamless integration. Technical Leadership: stylemargin:bottom:16.0px;margin:top:16.0px: : Provide technical guidance and mentorship to junior engineers. : Lead code reviews and ensure adherence to best practices. : Stay abreast of emerging CRM technologies and trends. Project Management: stylemargin:bottom:16.0px;margin:top:16.0px: : Participate in project planning and estimation. : Track and report on project progress and milestones. : Ensure timely delivery of CRM solutions. Quality Assurance: stylemargin:bottom:16.0px;margin:top:16.0px: : Oversee testing and quality assurance processes. : Ensure the CRM system meets performance and security standards. : Address and resolve technical issues in a timely manner. Documentation: stylemargin:bottom:16.0px;margin:top:16.0px: : Maintain comprehensive documentation of CRM architecture and processes. : Document best practices and technical guidelines for CRM development. Requirements: stylemargin:bottom:5.0px;margin:top:5.0px: : University degree in Computer Science, Information Technology, or an equivalent technical field with at least 7+ years of experience working in software engineering. : Expertise in Object oriented design and programming, and proficiency in crafting microservices architectures and using design patterns. : Ability to define the system landscape, to identify gaps between current and desired end:states, and deliver a solution. : 5+ years working with the Salesforce platform, Service Cloud, and multiple full lifecycle Salesforce implementations overseeing the technical direction, development and implementation including Apex, Flow, SFDX CI/CD, Visualforce, Lightning and Lightning Web Components (LWC). : Proficiency with Salesforce Lightning Design System and the Salesforce development lifecycle. : Design and implementation experience with SQL databases. : Proficiency in using Salesforce APIs to integrate with other systems. : Proficiency in general web development experience with HTML5 CSS, and JavaScript. : Strong problem:solving skills and analytic ability. : Excellent interpersonal and written communication skills including fluency in English, with the ability to communicate effectively with colleagues from a variety of departments at all levels of the organization. : Proven ability to transfer knowledge and stay aware of current trends and technical advancements. : Experience in a fast paced, agile environment. : Strong leadership skills and the ability to provide direction to the engineering team responsible for resolution of complex technical challenges.