Webcast technician

About our client:Our client is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 1,930 listed issuers and around €6.8 trillion in market capitalisation as of end March 2023, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. They operate regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. In addition to its main regulated market, it also operates several junior markets, simplifying access to listing for SMEs.Role Description:We re in search of an enthusiastic and motivated Webcast Engineer to join our team.Based in Capelle aan den IJssel, we provide high-end webcast and webinar solutions to over 700 corporates and local governments, leveraging state-of-the-art technology.We offer flexible formats tailored to our customers’ needs, including on-location video or audio webcasts, conference call webcasts, professional studio webcasts, and self-service webinar licenses.As a successful Webcast Engineer, you ll directly impact the success of our customers events, guiding them through the process and ensuring a seamless experience.As a Webcast Technician, you will oversee event delivery from a technological standpoint in our studios or at customer sites.Your role is crucial to the success of our customers events, coordinating production, troubleshooting technical issues, and ensuring smooth execution.Responsibilities:Execute successful customer events in our studios or on-site.Coordinate webcast production, including scheduling, technical setup, and content integration.Troubleshoot streaming audio and video problems as they arise.Coordinate with local suppliers and technical teams.Deploy solutions for various organizations, large and small.Install and configure encoders at customer locations.Stay updated on market developments and customer needs.Maintain effective communication internally and externally.Requirements:As a successful Webcast Technician, you are a problem solver with a client-oriented mindset and technical proficiency.You have at least 3 years of experience in streaming video, with knowledge of equipment like Newtek Tricaster Elite and encoders.Organization, multitasking, and resilience under pressure are key attributes. You possess strong communication and customer support skills, and you thrive in a collaborative team environment.Flexibility, proactivity, and a service-oriented approach are essential qualities.What We Offer:Opportunity to work with leading international companies.A supportive team of Webcast Engineers.An international work environment with opportunities for future growth.