Technical architect

Job ID: Required Travel : Minimal Managerial : Yes Location: :India: Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market:leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next:generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of 4.89 billion in fiscal 2023. If you re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT and T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day In one sentence Design solutions, provide consultancy to business, and manage the operations of computer systems related to UNIX and Linux operating systems, servers, virtualization, cloud, devops and container technologies. Open shift experience What will your job look like? - You will build and manage virtual, and client server environments for an enterprise environment. - You will maintain the operations of all virtual, client and server systems to ensure availability. - You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues. - You will leverage optimization techniques to maximize the efficiency of all computer systems. - You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures. - You will train the technical support team on solving common system:related problems - You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures - You will work with third:party vendors and consultant on developing system:specific skills - You will evaluate new technologies to meet business needs or to solve business problems - You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction). - You will devise and ensure implementation of system policies - You will perform server performance and capacity management in order to maintain the sizing requirements for customers All you need is... Any of the platform certifications : RHEL, OCP, Kubernetes, Public Cloud, Devops openshift - Any of virtual certifications : VMWare - B.A./B.Sc. In Computer Science / Electronics / IT - 10 years of domain experience - Experience in the use of management, reporting and automation tools - UNIX Administration : o Sound knowledge of administering at least one Unix platform ( LINUX, AIX, Solaris, HP:UX) : at least 10 years of experience o Knowledge of VMware virtualization technologies : at least 4 years of experience o Knowledge of hardware administration ( Physical servers , Enclosures) : at least 5 years of experience o Basic knowledge of storage and ne