It technology services specialist

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now WHAT YOULL DO As an IT Technology Consultant, you will be responsible for: : Handling Incidents, Alerts, and Service Requests : Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support. : Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs : Conceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systems : Troubleshooting and resolving any Application and Database issues that impact the customers business : Managing daily operations ensuring high availability : Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of theteam : Coordination with international teams in global projects/crisis handling/de:escalation initiatives : While cross:trained in all topic areas (Basis/application, OS and Database), you ll specialize in one of these areas and own incidents and service requests closure end:to:end WHAT YOULL BRING : 5 to 9 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration) : Working knowledge of Business Object Products (BOBI, BODS etc) : Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases. : Basic knowledge of Network and Storage : Basic knowledge of one or more of the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector : Experience working in an international environment, being able to work effectively with international and virtual teams. : Capable in technical documentation and creation of knowledge:based assets (KBAs) : Ability to continuously acquire new knowledge proactively and independently. : Analytical and solution:oriented thinking : Effectively resolve/drive resolution of Critical Incident and Problem Management areas. : Exposure to the ITIL framework MEET YOUR TEAM Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB and SAP Apps (such as S/4 HANA) operations and support for our customers across multiple infrastructures : SAP DCs, AWS, Azure and GCP. We are looking for an IT Technology Associate Consultant who will be responsible for Database support and services along with running SAP s backend technology including operations of state:of:the:art datacenters as well as client technology around the globe. We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industr