Requirements: typedisc: : Helpdesk Associate at Grade:5 position in Service Desk : Must be a Graduate. : Good communication skills with international calling experience : Good comprehension and writing skills : Must poss
Detailed roles and responsibilities: - Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now. We a
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English and possess
Requirements : - Min 2:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and trouble
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.