Voice chat agent

  • Webbtree.com

Job description:

JOB DUTIES AND RESPONSIBILITIESThe Wireless Support Team Members are responsible for providing quality technical and customer service support. Other responsibilities include:Provide customer service through one-call or chat resolution and establishing long-term customer relations.Accurately respond to questions regarding billing and payments, including accepting payments from customers.Assist DISH to determine call types, failure trending, and/or diagnostic improvements to provide a higher level of customer service, performance, and efficiency.Communicate the value of our products and share ways for customers to get the most from DISHTransform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issuesLocation: RemoteHours of Operation: 5 days a week – 5:00AM-9:00PM PSTClassification: Full-time Powered by Webbtree
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