Client services rep batavia il

Company Profile esrhealthcare.com.mysmartjobboard.com Client services rep Batavia il Experience level: Entry level Experience required: 1 Years Education level: High school or equivalent Job function: Administrative Industry: Consumer Electronics Pay rate : $17 per hour Total position: 2 Relocation assistance: No Vanco International is currently seeking an entry level, ambitious, and self-motivated Client Services Representative. is a distributor of low voltage electronics and accessories located in Batavia, IL. As a CSR, you would be responsible for providing enthusiastic assistance to vendors and end users as well as managing your own accounts and their orders.JOB TYPE: Contract role for 520 hours, close to 3 month and the probability to getting converted into a perm/full time role. ANTICIPATED START DATE: ASAPHOURS: Monday – Friday, 8 am – 5 pm and start at 7 AM on FridaysEXPERIENCE:Entry LevelPrior customer service experience preferred. (0-5 years)DUTIES AND RESPONSIBILITIES:Answer phone calls and emails with enthusiasm while maintaining high level of output with other responsibilitiesAssist customers with account questions or processesProcess incoming orders dailyCreate return advices for all returned items, price discrepancies, and defective itemsAssist with daily administrative dutiesAbility to research and resolve issues in a timely manner while prioritizing other dutiesParticipates in the ongoing goal of process improvementPREFERRED SKILLS:Excellent attention to detail, organizational skills, and time management skillsStrong written and verbal communication, including proper grammar and punctuationListen attentively to customers, identify needs/problems, and provide assistanceProficient in Microsoft applications, particularly MS ExcelMultitask while maintaining a high level of efficiencyAbility to navigate data entry system and other relevant applicationsAbility to work with colleagues to achieve team goalsCreative problem solvingREQUIRED EDUCATION:Bachelor’s degree from a 4-year college preferred. Associates, high school diploma, or GED accepted. Powered by Webbtree