Job description:
Company Profile esrhealthcare.com.mysmartjobboard.com Experience level: Mid-senior Experience required: 8 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Compensation: View salary Total position: 1 Relocation assistance: NoJob SummaryThe Senior Product Manager 2 will serve as an interface to Technical Services business users, and develop, support, and launch services by generating requirements; determining specifications; guiding development teams and/or vendors in understanding and implementing the business process workflows and data requirements; and producing launch plans for service introduction.This role will facilitate project delivery by ensuring proper requirement analysis with cross-functional groups, project stakeholders, other analysts, customers, or end users.Key Responsibilities Duties:Manage product roadmaps for technical services including upgrading existing technology and systems.Work with internal business owners to define features and manage roadmap.Gather and document complex business requirements including detailed functional and data specifications, process flows, use cases, triggers, integration points and other information needs while identifying opportunities for refinement and automation.Successfully guide product from conception to launch and manage ongoing operations.Manage steering committees, advisory or working groups for product portfolio.Collaborate with Engineering, IT Ops, and external vendors to implement and deploy products, including in-house legacy applications.Coordinate cross-functional project teams with 8 - 10 members.Create process models, specifications, diagrams, and charts to clarify requirements that provide direction to developers/configurators.Translate business requirements product roadmap, including prioritization, scoping, and sizing and regularly assess product backlog of assigned systems.Write user stories, create test scenarios, and facilitate business UAT efforts.Participate in, contribute to, and conduct daily standup and sprint review meetings as part of ICANN’s Agile / Scrum process.Ensure delivered requirements and training meet the needs of the customer and end users.Manage/perform platform administration, reporting, and processes for in-house developed legacy applications.Other duties as assigned or requested.Required Knowledge, Skills, and Abilities (KSAs):Ability to own and manage a suite of products or services using the Product Lifecyle.Strong interpersonal communication skills and the ability to maintain effective working relationships with senior managers, staff level personnel, partners, and the public.Must be a team-oriented person and able to effectively facilitate meetings.Strong understanding of software development process from design, requirements gathering, analysis, deployment, testing methodologies, training, change management and production support.Excellent analytical and problem-solving skills for assessment of complex issues and recommend / implement effective solutions.Demonstrated expertise in a diverse variety of IT process improvement concepts, practices, and procedures.Ability to zoom out and see the big picture, while not the missing important details in execution.Demonstrated expertise in a diverse variety of IT process improvement concepts, practices, and procedures.Demonstrated ability to: Develop custom solutions, Manage cross-functional teams, plan, and coordinate system deployment.Strong Presentation skills at all levels of the organization. Demonstrated project management skills.Strong customer services skills, orientation, and focus.Demonstrated ability in the art of influence/change management.Ability to be broad thinking and strategic as well as tactical and detail oriented.Self-directed, energetic, flexible, and adaptable.Ability to maintain a business perspective in the establishment of project priorities.Highly organized with strong attention to detail.Education and Experience Requirements:Bachelor s Degree required, preferably in a relevant field of study.Minimum of 8 years of experience of product management in a related industry.Prior international experience preferred in managing global process and systems initiatives.Strong experience with gathering requirement and writing user stories for complex, multi-phased business application development efforts using Agile/Scrum Methodology.Experience with business process design, leading workshops, data modeling and reengineering.Specialized training in:Agile/ScrumBusiness / Technical Analysis / Data and Process ModelingOther requirements (Certifications)Product Management Certification or equivalentScrum Master Certification or equivalentPMP and/or equivalent project management certification, preferredLanguages:Fluency, both written and spoken, in English is required.ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English.Working Conditions Physical Requirements:International travel may be required to support ICANN related meetings as requested for lengths of 7-10 days for each trip, approximately three times per year, likely on different continents.Willingness and ability to travel domestically and internationally as needed.Ability to travel without restrictions globally, frequently with limited notice is required.Comfort level with an international work environment that requires availability at times outside normal business hours.Work is performed in a normal office environment with limited privacy and some exposure to background noise.While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee may occasionally lift and/or move up to 25 pounds.Work location is Los Angeles. Powered by Webbtree
