Automotive field service orange ca

Company Profile esrhealthcare.com.mysmartjobboard.com Experience level: Mid-senior Experience required: 3 Years Education level: Associate degree Job function: Engineering Industry: Automotive Compensation: View salary Total position: 1 Relocation assistance: Limited assistanceJOB DESCRIPTION:the largest and most dependable manufacturer of Heavy-Duty Transit Buses in North America. Our customers are in all 50 states, and include cities, counties, transit districts, universities and major private fleet operators. We are headquartered in Livermore, CA.*Individual hired must be located in Orange County or surrounding areas*Day to DayTravel to customer’s location in the Greater Los Angeles region, not limited to travel throughout the United States.Partner with our customer to inspect new buses after delivery, and repair or make adjustments to address any and all issues as necessary.Work with customers to understand concerns about buses in-service of any age and facilitate investigation into root cause and development resolution planDiagnose electrical and/or mechanical defects on buses and repair as neededTroubleshoot supplier issues and facilitate resolutionPerform and Document failure analysis using field reports, photos and failed material analysisAct as liaison between customer and factory or resolution of difficult product issuesOrder ship short parts or broken/failed parts as needed to put bus in serviceAssist customers in ordering warranty or replacement parts as neededRecommend or authorize warranty repairs or policy adjustments as neededProvide driver and mechanic orientations for GILLIG busesCommunicate plans with customer to resolve issues with repair process or field campaigns as requiredAssist or perform accident/fire investigations, and assist in or provide photos for investigation, as neededAbout YouBachelor’s degree in Engineering, Business Administration or equivalent is preferred.Minimum 3 years of experience in the Commercial Bus IndustryAbility to read blueprints and electrical schematics,Ability to mentor and train.Excellent project management skills.Excellent written and verbal communication skillsExceptional customer service skillsProven ability to use computer programs to diagnose bus systems preferred.Commercial Driver’s license with passenger endorsements.Lock Out Tag Out certificationAbout the EnvironmentAbility to lift up to 35 lbs.Working environment in customer’s maintenance shops and/or outdoorsRegularly sit, stand, walk, kneel, squat, work at heights, work in confined spaces, have the ability to climb laddersMay be required to work overtime based on business needs.Excessive travel required; approximately 70-80%Service truck, laptop cell phone provided. Powered by Webbtree