Inside sales shipping and logistics

PSG(R) is the global pump, metering and dispensing:solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Oakbrook Terrace, IL, USA, PSG is comprised of several world:class brands, including Abaque(R), All:Flo(TM), Almatec(R), Blackmer(R), Ebsray(R), em:tec(R), Griswold(R), Hydro(TM), Malema(TM), Mouvex(R), Neptune(R), PSG(R) Biotech, Quantex(TM), Quattroflow(R), and Wilden(R). PSG products are manufactured on three continents : North America, Europe, and Asia : in state:of:the:art facilities that practice lean manufacturing and are ISO:certified. PSG is part of the Pumps and Process Solutions segment of Dover Corporation. For additional information on PSG, psgdover . We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers aunique combinationof the both small company atmosphere: with anownership mindset that allows you to make close:to:the:customer decisions; an innovative approach in seeing beyond what is possible today andentrepreneurial spirit in thepursuit of new opportunities; combined with benefits of a large company s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly and fast paced environment. PSG is part of the Pumps and Process Solutions segment of the Dover Corporation(R) (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately 8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine whats possible. Position Summary: The Inside Sales, Shipping and Logistics team member will process incoming orders, price out commissions and shipping charges, prepare invoices, and answer questions from customers or individuals on how products operate. They will also manage the preparation and routing of purchase orders, sale orders, shipping documents etc. And ensure compliance with company policies and legal regulations. Essential Duties and Responsibilities: : Makes sure that quotes are processed through the quoting process in a timely manner. : Processes incoming orders to customer order specifications. : Computes price, discount, sales representatives commission, and shipping charges as required. : Interfaces with company branches and outside sales by providing customer:order quotes, ship dates and order status information. : Uses product knowledge to inform customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer. : prepares invoices and shipping documents such as export papers, commercial invoices. : Specifies if special labelling is required for shipment and in some instances supplies to the shipping department. : Checks shipping orders to ensure they are accurate with regards to quantity shipped; this is done by comparing shipping documents with computer generated reports. : Receives and checks customer complaints. : Confers with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. : Answers questions from customers or individuals on how a product operates or directs them to the person that can assist them. : Respond to customer