Microstrategy

Company Profile Federal Soft Systems is a certified Great Place to Work American-based digital transformation IT products company that specializes in offering AI/ML Products, Secure Application Development, App Development, Testing Services, Custom Application Development Digital Marketing, and Cloud Solutions to various business verticals. FSS is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Hello,Experience : 4- 6 YearsRequired skills : MicroStrategy , ITIL, ITSM.Job location : HyderabadShifts : 1st and 2nd shift Availability : Not more than 15 days Working Mode : Hybrid modelJob Description - Support Engineer – MicroStrategy – 4 + Years Should have 4+ years of experience in supporting Data Engineering projectsShould have very good understanding of the IT Infrastructure Library (ITIL) framework and various IT Service Management (ITSM) tools available in the marketplaceExcellent communication skills and should be able to run the weekly and monthly reportsTrack KPIs and report them into the reportsShould be able to talk with different business stakeholders and understand the requirements for L3 fixes and enhancementsShould be able to define Standard Procedures and come up with run booksShould have experience in maintenance support Should have very good understanding of MicroStrategy Excellent communication skills along with experience in managing and motivating high-performance teams and individuals Powered by Webbtree