Part time service agent

DescriptionWe are currently seeking a dedicated and customer-focused individual to join our team as a Part Time Service Agent. As a Service Agent, you will be responsible for providing exceptional service to our valued customers, ensuring their satisfaction and building strong relationships.In this role, you will have the opportunity to interact directly with customers, assisting them with their inquiries, answering questions, and providing necessary support. You will also be responsible for handling customer complaints and resolving issues effectively and efficiently. Additionally, you will be expected to upsell our products and services, promoting special offers and ensuring customer awareness of our various offerings.ResponsibilitiesGreet customers and provide a warm and welcoming environment.Assist customers with their inquiries and provide accurate information on our products and services.Handle customer complaints and ensure timely and satisfactory resolution.Upsell products and services to customers, promoting current offers and incentives.Process customer orders and payments accurately and efficiently.Maintain a clean and organized work environment.Collaborate with team members to maintain excellent customer service standards.RequirementsHigh school diploma or equivalent.Previous experience in customer service or related field is preferred.Excellent communication and interpersonal skills.Ability to remain calm and professional in high-pressure situations.Strong problem-solving skills.Proficient in using computer software and applications.Ability to work flexible hours, including evenings and weekends. Powered by Webbtree