Customer service representative administrative assistant

DescriptionWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. In this role, you will be responsible for providing exceptional customer service and performing various administrative tasks to ensure smooth operations within our organization. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask effectively.ResponsibilitiesHandle incoming customer inquiries, providing accurate and timely responsesManage customer accounts and ensure accurate and up-to-date informationProcess customer orders and ensure timely deliveryResolve customer complaints and issues in a professional and timely mannerAssist in the coordination and scheduling of appointments and meetingsMaintain inventory of office supplies and place orders as necessaryPerform general administrative tasks, including data entry, filing, and photocopyingRequirementsHigh school diploma or equivalentPrevious experience in customer service or administrative role preferredExcellent verbal and written communication skillsStrong attention to detail and ability to multitask effectivelyProficient in Microsoft Office Suite (Word, Excel, PowerPoint)Ability to work independently and as part of a teamStrong organizational and time management skillsPositive and professional attitudeAbility to handle confidential information with discretionKnowledge of basic office equipment, such as copiers and printers Powered by Webbtree