Telephone operator

DescriptionWe are currently seeking a talented and professional Telephone Operator to join our team. The Telephone Operator is responsible for answering incoming calls, directing calls to the appropriate personnel, taking messages, and providing general information regarding the organization to callers. The ideal candidate must have excellent communication skills and be able to multitask in a fast-paced environment.ResponsibilitiesAnswer and direct incoming calls to the appropriate personnelGreet and provide general information to callersUpdate and maintain directory information and telephone listsMonitor and manage the telephone system and handle any technical issuesTake and deliver messages accurately and promptlyProvide administrative support such as filing, faxing, and photocopyingFollow communication procedures, guidelines, and policiesRequirementsProven work experience as a Telephone Operator or similar roleExcellent communication skills, both verbal and writtenAbility to work well under pressure and in a fast-paced environmentStrong organizational and multitasking skillsExcellent customer service skillsAbility to handle confidential information with sensitivity and discretionProficient in basic computer skills and experience with telephone systems Powered by Webbtree