Remote student success coach remote customer service

DescriptionWe are seeking a highly motivated and enthusiastic Remote Student Success Coach - Remote Customer Service to join our team. As a Remote Student Success Coach, you will work with students to provide guidance and support throughout their academic journey. In addition to this, you will also be responsible for delivering exceptional customer service to ensure a positive experience for all students. As a key member of our team, you will help shape the success and growth of the company.ResponsibilitiesProvide guidance and support to students to ensure academic successRespond to student inquiries via phone, email, and other communication methodsMonitor and track student progress to ensure timely completion of coursesDevelop and maintain positive relationships with studentsCollaborate with other team members to develop and implement strategies to improve student successHelp students navigate the online learning platform and course materialsDeliver exceptional customer service to ensure a positive experience for all studentsRequirementsBachelor s degree in Education, Counseling, or related fieldMinimum of 2 years of experience in customer service or a related fieldStrong communication (oral and written) and interpersonal skillsAbility to work independently and as part of a teamStrong organizational and time management skillsKnowledge of online learning platforms preferredAbility to work remotely and adapt to changing work environments Powered by Webbtree