Account manager client services client managers

DescriptionOur company is seeking a skilled and motivated Account Manager Client Services to join our team of Client Managers. As an Account Manager Client Services, you will work closely with clients to understand and address their needs, while also managing and building positive relationships to ensure client satisfaction and retention. You will be responsible for managing a portfolio of clients and ensuring that their business goals and objectives are properly aligned with our services. You will work closely with our cross-functional teams to identify opportunities for growth and optimize clients experiences.ResponsibilitiesDevelop and maintain positive relationships and communication with clientsProactively identify and solve client issues to ensure their satisfaction with our servicesManage a portfolio of clients with varying goals and objectivesCollaborate with cross-functional teams to identify opportunities for growth and optimize clients experiencesPrepare and deliver regular client performance reports and presentationsEnsure accurate and timely completion of client requests and deliverablesContinuously improve processes and procedures to improve internal and external efficienciesRequirementsBachelor s degree in Business Administration, Marketing, or related field3+ years of experience in client-facing roles, such as Account Management or SalesStrong interpersonal and customer service skillsExcellent communication and presentation skills, with the ability to present complex analyses to executive audiencesSelf-motivated and results-driven with exceptional organizational and time management skillsKnowledge of digital advertising, marketing, and e-commerce technologies and trendsAbility to work collaboratively with cross-functional team members and stakeholders. Powered by Webbtree