Front desk clerk

Reporting to the Manager, Conference and Customer Service, the Front Desk Clerk supports day and evening operations, seven days a week. In addition to providing customer service, the Front Desk Clerk provides administrative support, processes a variety of financial transactions, and maintains the key inventory for residence buildings.The Front Desk Clerk is knowledgeable about the range of services and activities provided by the various departments within Residence Services, as well as the procedures of the Main Office, and develops and maintains familiarity with general university operations in order to provide service and information to students and guests.Job RequirementsSkills:Proven ability to provide excellent customer service in a fast paced environment on a daily basisStrong interpersonal skillsDemonstrates good judgment, diplomacy, tact and discretionProven ability to pay attention to detail and accurately complete tasks, even during peak periodsGood written and oral communication skillsGood organizational and clerical skillsAbility to work with or without supervisionSpecialized Knowledge/Education:Demonstrated ability with MS word, excel and database softwareDemonstrated math skillsHigh school graduationExperience:One to two years recent cash handling and customer service experience in a hospitality, retail or higher education environment Powered by Webbtree