Entry level internal auditor full time remote

Company Profile Note: After applying check your email inbox or spam folder for next steps. We are looking for an internal auditor to manage multiple audit programs for independent contractors who process real-time applications for the Federal Lifeline and ACP Programs. The successful candidate will ensure compliance with the independent contractor verification process, handle all compliance and field support inquiries and escalations, conduct independent contractor audits via Zoom, and collaborate with multiple departments across the organization to resolve issues and conduct investigations.Job Functions and Responsibilities include but are not limited to:Ensure compliance with the independent contractor verification processHandle all compliance and field support escalationsConduct random independent contractor audits via Zoom and report findings accordinglyConduct investigations on customer complaintsIdentify, investigate and track independent contractor violationsWork with the operations team to ensure compliance with federal regulations and company policiesIdentify and report on potential risks to management and recommend appropriate solutionsMonitor and report on the effectiveness of internal auditing policiesAccept incoming phone calls for agent escalationsHandle agent, distributor, and sales support tickets submitted via Zendesk in real-timeImprove agent-related escalation processesOther departmental tasks as neededBenefits:Competitive CompensationBonus Incentive ProgramsMedical, Dental and Vision Benefits Packages401K PlanCompany paid Life and Long-term Disability BenefitsVoluntary Benefits and Wellness ProgramsHome Office Monthly StipendsPaid vacation, sick leave and holidays. Powered by Webbtree