Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies nega
Positions General Duties and Tasks In these roles you will be responsible for: stylemargin:bottom:11.0px: : Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. : Resp
Requirements : - Min 1:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and trouble
Requirements : - Min 2:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and trouble
Detailed roles and responsibilities: - Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the
We are onboarding customers to RTMS (Remedy Ticketing tool : BMC Helix) and associates would be asking data configuration addition, changes, and deletions. This role would require associates to touch configuration founda
Tableau Developer Responsibilities Recognize business requirements and devise a solution to meet data requirements Migrate dashboards to Tableau: For SBS OE, migrating all Revenue and Program performance dashboards as we
Min 1:2years of relevant experience in a technical support role. - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and troubleshooting issues related to System Configuration, Sof
Job description: typedisc: : Provide L1 technical guidance in activities associated with identification, prioritization and resolution of reported problems through Phone, Email and Chat. : Typically, the associate level
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now. We a
Greeting From HolyFaith Corporate Solution Pvt Ltd. We are looking urgent basis in MedicalRepresentative for Noida location. Job Description of Medical Representative Business Develop ( Local and State ). Client follow u
Job Description stylelist:style:type:square: : Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures. : Interpret the request received related to Business Banking loan proce
We are looking for a Frontend Engineer for one of our esteemed Clients for NoidaLocation. RESPONSIBILITIES: Obsess about code quality and readability. Remain updated on new and evolving client:side technologies, their ap
A large, diversified business group in Noida urgently needs Graphic Designers.Key Responsibilities Study design briefs and determine requirements for various verticals of Ramagya Group. Conceptualize visuals based on req
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With the Indian government expanding their financial services to Tier 2, 3 and 4 cities, the...