Responsibilities: :Provides direct supervision to a team of Workforce Management team members owning Contact Center Forecasting, Headcount planning, scheduling, reporting and real time monitoring. :Sets and communicates
We are onboarding customers to RTMS (Remedy Ticketing tool : BMC Helix) and associates would be asking data configuration addition, changes, and deletions. This role would require associates to touch configuration founda
Job description: typedisc: : Provide L1 technical guidance in activities associated with identification, prioritization and resolution of reported problems through Phone, Email and Chat. : Typically, the associate level
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.
Requirements : - Min 2:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and trouble
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now. We are curre
In our always on world, we believe its essential to have a genuine connection with the work you do. Ruckus Networks, a CommScope business, is looking to add a Sales Manager for hospitality and telecom segment based Delhi
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies nega
Positions General Duties and Tasks In these roles you will be responsible for: stylemargin:bottom:11.0px: : Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. : Resp
Executive Assistance to MD in a large diversified company in NoidaManaging schedules, maintaining MIS, inter-office co-ordination, managing travel Powered by Webbtree
Duties and Responsibilities:-Accounts Payable (Purchase to Pay) - Indexing of vendor invoices, Travel Expense, Banks Payments, Vendor Management, Vendor Reconciliation, AP Accruals Accounts Receivable (Order to Cash) - I
We are looking for a Frontend Engineer for one of our esteemed Clients for NoidaLocation. RESPONSIBILITIES: Obsess about code quality and readability. Remain updated on new and evolving client:side technologies, their ap
A large, diversified business group in Noida urgently needs Graphic Designers.Key Responsibilities Study design briefs and determine requirements for various verticals of Ramagya Group. Conceptualize visuals based on req
A large and diversified group in Noida urgently needs a Digital Marketing Head whose major KRA s would be:Analyze brand positioning and consumer insightsShape and communicate our vision and missionTranslate brand element
In our always on world, we believe its essential to have a genuine connection with the work you do. We are looking for exceptionally dedicated, forward:thinking, and driven people. If you would like to be part of a team
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