Responsibilities: :Provides direct supervision to a team of Workforce Management team members owning Contact Center Forecasting, Headcount planning, scheduling, reporting and real time monitoring. :Sets and communicates
Detailed roles and responsibilities: - Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the
Min 1:2years of relevant experience in a technical support role. - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and troubleshooting issues related to System Configuration, Sof
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies nega
We are onboarding customers to RTMS (Remedy Ticketing tool : BMC Helix) and associates would be asking data configuration addition, changes, and deletions. This role would require associates to touch configuration founda
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English and possess
Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with international calling experience : Good comprehension and writing skills : Must poss
In this Role you will be Responsible For : Perform unwrapping of the share holder details or the entities involved in the company : Conduct investigations, collect data, compile documentation and evidence, maintain accur
Location: Noida (WFO- Work From Office) 1. Notice Period – 10 days Name of Position Solution Architect Location of posting Qualification AcademicAny Engineering Graduate Technical Certification(If any) Required Skill Se
A large and diversified group in Noida urgently needs a Digital Marketing Head whose major KRA s would be:Analyze brand positioning and consumer insightsShape and communicate our vision and missionTranslate brand element
Technical Know-How:-Strong experience in PCB design (schematic to Gerber) and simulation. Good Understanding in board level testing/troubleshooting with soldering skills. Strong experience of Logic, Microcontrollers - ST
Technical Know-How:Strong experience in PCB design (schematic to Gerber) and simulation. Good Understanding in board level testing/troubleshooting with soldering skills. Strong experience of Logic, Microcontrollers - STM
Job Role: As a PHP developer, you will be responsible for both backend and frontend development on PHP frameworks like Laravel, Codeigniter CMS like Wordpress/Magento, etc with the added knowledge of theming and plugins/
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now. We a
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