Job ID: Required Travel : Minimal Managerial : No Location: :India: Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market:leading portfolio of software products and
Responsibilities: :Provides direct supervision to a team of Workforce Management team members owning Contact Center Forecasting, Headcount planning, scheduling, reporting and real time monitoring. :Sets and communicates
Job Details: stylelist:style:type:square: : Leads team in the achievement of project milestones and team goals : To oversee the day:to:day activities of a group of employees : Coaches, motivates and guides team members :
Private Equity : Manager The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 1,40,000 professi
Private Equity : Analyst The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 1,40,000 professi
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a wo
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a wo
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies nega
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies nega
Positions General Duties and Tasks: - Process Insurance Claims timely and qualitatively - Meet and Exceed Production, Productivity and Quality goals - Review medical documents, policy documents, policy history, Claims hi
Positions General Duties and Tasks: - Process Insurance Claims timely and qualitatively - Meet and Exceed Production, Productivity and Quality goals stylemargin:bottom:11.0px: : Review medical documents, policy documents
Positions General Duties and Tasks: - Process Insurance Claims timely and qualitatively - Meet and Exceed Production, Productivity and Quality goals - Review medical documents, policy documents, policy history, Claims hi
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a wo
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a wo
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