At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies nega
Responsibilities: :Provides direct supervision to a team of Workforce Management team members owning Contact Center Forecasting, Headcount planning, scheduling, reporting and real time monitoring. :Sets and communicates
Positions General Duties and Tasks In these roles you will be responsible for: stylemargin:bottom:11.0px: : Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. : Resp
Requirements : - Min 1:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and trouble
Requirements : - Min 2:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and trouble
Min 1:2years of relevant experience in a technical support role. - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying and troubleshooting issues related to System Configuration, Sof
Detailed roles and responsibilities: - Senior Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.
Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with international calling experience : Good comprehension and writing skills : Must poss
Job description: typedisc: : Provide L1 technical guidance in activities associated with identification, prioritization and resolution of reported problems through Phone, Email and Chat. : Typically, the associate level
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English and possess
Location: Noida (WFO- Work From Office) 1. Notice Period – 10 days Name of Position Solution Architect Location of posting Qualification AcademicAny Engineering Graduate Technical Certification(If any) Required Skill Se
We are looking for a Frontend Engineer for one of our esteemed Clients for NoidaLocation. RESPONSIBILITIES: Obsess about code quality and readability. Remain updated on new and evolving client:side technologies, their ap
Technical Know-How:Strong experience in PCB design (schematic to Gerber) and simulation. Good Understanding in board level testing/troubleshooting with soldering skills. Strong experience of Logic, Microcontrollers - STM
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