Responsibilities: :Provides direct supervision to a team of Workforce Management team members owning Contact Center Forecasting, Headcount planning, scheduling, reporting and real time monitoring. :Sets and communicates
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our
Positions General Duties and Tasks In these roles you will be responsible for: stylemargin:bottom:11.0px: : Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. : Resp
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now. We are curre
We are onboarding customers to RTMS (Remedy Ticketing tool : BMC Helix) and associates would be asking data configuration addition, changes, and deletions. This role would require associates to touch configuration founda
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers.
Job description: typedisc: : Provide L1 technical guidance in activities associated with identification, prioritization and resolution of reported problems through Phone, Email and Chat. : Typically, the associate level
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies nega
Tableau Developer Responsibilities Recognize business requirements and devise a solution to meet data requirements Migrate dashboards to Tableau: For SBS OE, migrating all Revenue and Program performance dashboards as we
In our always on world, we believe its essential to have a genuine connection with the work you do. Ruckus Networks, a CommScope business, is looking to add a Sales Manager for hospitality and telecom segment based Delhi
Location: Noida (WFO- Work From Office) 1. Notice Period – 10 days Name of Position Solution Architect Location of posting Qualification AcademicAny Engineering Graduate Technical Certification(If any) Required Skill Se
Process Coordinator is someone who is mainly responsible for all the flowcharts running in every business process. She coordinates all the steps in a flowchart to get work done in a specific timeline. Her main tasks is t
Greeting From HolyFaith Corporate Solution Pvt Ltd. We are looking urgent basis in MedicalRepresentative for Noida location. Job Description of Medical Representative Business Develop ( Local and State ). Client follow u
Job Description stylelist:style:type:square: : Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures. : Interpret the request received related to Business Banking loan proce
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now. We a
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